Human Resource Capacity Improvement Priorities at Mbagathi County Referral Hospital

Abstract

The first objective of the Mbagathi County Referral Hospital thesis examined human resource capacity and operational performance. Its descriptive results were reported in NIJAMSS Paper 021. This commentary translates those findings into a practical measurement and improvement agenda. The earlier survey of 120 respondents rated training highest (mean 4.192) and skills and competencies lowest (mean 3.915) among five workforce indicators. These perceptions cannot establish an effect on operational performance. The commentary proposes department-level competency mapping, workload review, protected professional development, and monitoring of independently measured service outcomes. It presents no new participant data or statistical tests.

Authors and affiliations

• Chepkirui Cheruiyot Monica; Dr. Daniel A. Otwori · Corresponding author

  Chepkirui Cheruiyot Monica: School of Management and Leadership, Management University of Africa, Nairobi, Kenya; Dr. Daniel A. Otwori: Management University of Africa, Nairobi, Kenya

  Kenya

Institution: Chepkirui Cheruiyot Monica: School of Management and Leadership, Management University of Africa, Nairobi, Kenya; Dr. Daniel A. Otwori: Management University of Africa, Nairobi, Kenya

Corresponding author: Dr. Daniel A. Otwori | otworidaniel@mua.ac.ke

Publication details

Journal

Nexus International Journal of Applied Science, Medicine and Social Sciences

Publication date

August 2026

Volume

1

Issue

2

Issue title

Volume 1, Issue 2

Pages

474

Article type

Commentary

Discipline

Human Resources for Health and Hospital Management

Publisher

Nexus Academic Press

e-ISSN

3144-2196

Published paper ID

NIJAMSS-V1S2-AUG2026-030

Registration ID

NIJAMSS-V1S2-AUG2026-030

Paper number

030

Country

Kenya

Peer review

Peer Reviewed

Access

Open Access

Article URL: https://www.nijamss.org/articles/nijamss-v1s2-aug2026-030/

Full-text PDF: https://www.nijamss.org/articles/nijamss-v1s2-aug2026-030/full-text.pdf

References

References have not been supplied as separate metadata. Please consult the full-text PDF for the article's reference list.

Citation

Chepkirui Cheruiyot Monica; Dr. Daniel A. Otwori. Human Resource Capacity Improvement Priorities at Mbagathi County Referral Hospital. Nexus International Journal of Applied Science, Medicine and Social Sciences, Vol. 1, Issue 2, August 2026.