NIJAMSS peer-reviewed article

Human Resource Capacity Improvement Priorities at Mbagathi County Referral Hospital

Chepkirui Cheruiyot Monica; Daniel A. Otwori

Abstract: The first objective of the Mbagathi County Referral Hospital thesis examined human resource capacity and operational performance. Its descriptive results were reported in NIJAMSS Paper 021. This commentary translates those findings into a practical measurement and improvement agenda. The earlier survey of 120 respondents rated training highest (mean 4.192) and skills and competencies lowest (mean 3.915) among five workforce indicators. These perceptions cannot establish an effect on operational performance. The commentary proposes department-level competency mapping, workload review, protected professional development, and monitoring of independently measured service outcomes. It presents no new participant data or statistical tests.

Keywords: Competency; Hospital management; Human resources for health; Kenya; Workforce capacity

Journal

Nexus International Journal of Applied Science, Medicine and Social Sciences

e-ISSN

3144-2196

Publication date

August 2026

Volume / Issue

Vol. 1, Issue 2

Paper number

030

Article type

Practice Commentary

Published paper ID

NIJAMSS-V1S2-AUG2026-030

Publisher

Nexus Academic Press

Access

Open Access

Full text PDF: https://www.nijamss.org/archives-download/nijamss-vol-1-series-2-august-2026-paper-030.pdf